Fizz Heaven is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information through our website and services.
1. Who We Are
Fizz Heaven is an independent service provider that helps individuals and businesses find the most suitable insurance offers by comparing quotes from multiple trusted European insurance companies. These include but are not limited to:
- AXA (France)
- Allianz (Germany)
- Zurich Insurance Group (Switzerland)
- Assicurazioni Generali (Italy)
- Munich Re (Germany)
- Chubb (Switzerland)
- HDI Global (Germany)
- Swiss Re (Switzerland)
- Lloyd’s of London (United Kingdom)
Fizz Heaven does not directly sell insurance or act as a licensed insurance broker.
2. What Personal Information We Collect
When you contact us or request a quote through our website, we may collect the following types of personal information:
- Name, email address, and phone number
- Type of insurance requested (health, life, car, etc.)
- Demographic information (such as age or location)
- Basic details related to insurance needs (e.g., vehicle model for car insurance, health status for life insurance)
We collect this information to match your profile with relevant offers.
3. How We Use Your Information
We use the personal data you provide in the following ways:
- To review your request and search for suitable insurance offers
- To share your request securely with selected insurers for pricing and quote purposes
- To contact you with your customized list of offers
- To send service-related communications
- To issue invoices for any private services you request directly from us (not related to insurance)
4. How Payments Are Handled
Fizz Heaven does not collect or process payments for insurance policies. If you choose to purchase insurance, the payment is processed directly with the insurance provider you select. You will receive the official payment link and instructions from that insurer.
For additional private services offered by Fizz Heaven (such as travel concierge or consulting), we may issue an invoice directly and handle payment securely via bank transfer or other legal methods.
5. Data Sharing
We only share your information with:
- Selected insurance providers for the purpose of generating quotes
- Trusted third parties helping us operate the website or issue invoices (e.g., secure invoicing or CRM tools)
We never sell your data or use it for marketing purposes without your explicit consent.
6. Your Rights
You have the right to:
- Access or request deletion of your personal data
- Request correction of incorrect or outdated data
- Withdraw your consent to data processing at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at [insert contact email].
7. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. After that, we securely delete or anonymize the data.
8. Cookies and Analytics
Our website uses cookies to ensure proper functionality and to help us understand user interactions. You may disable cookies through your browser settings at any time.
9. Changes to This Policy
Fizz Heaven reserves the right to update this policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the website indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Fizz Heaven
Email: [contact@fizzheaven.com]
Website: https://fizzheaven.com