Terms and Conditions

Welcome to Fizz Heaven. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. Please read them carefully, as they outline your rights and obligations under European law.

By accessing or using our services, you confirm your acceptance of these Terms and agree to comply with them.


1. About Us

Fizz Heaven (the “Company”, “we”, “us”, or “our”) provides services to help individuals and businesses compare insurance products across multiple European providers. We are not an insurance company and do not sell or underwrite insurance policies.

Fizz Heaven is based in the European Union and complies with applicable EU regulations such as:

  • General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679

  • E-Commerce Directive – Directive 2000/31/EC

  • Unfair Commercial Practices Directive – Directive 2005/29/EC

  • Consumer Rights Directive – Directive 2011/83/EU


2. Nature of Services

Fizz Heaven operates as an independent intermediary and insurance comparison facilitator. Our services include:

  • Gathering information about your insurance needs.

  • Searching for and comparing offers from licensed and reputable insurance providers.

  • Presenting you with a shortlist of suitable products based on your input.

  • Facilitating contact with your chosen provider.

We do not provide binding quotes, issue insurance policies, or guarantee prices. All final arrangements are made directly between the customer and the selected insurer.


3. Insurance Providers

We search among leading insurance providers in Europe including:

Fizz Heaven is not affiliated, endorsed, or operated by these companies.


4. Payments and Contracts

Fizz Heaven does not process payments for insurance policies. If you choose to purchase a policy from a listed provider, the payment is handled directly by that provider. We may, however, offer additional private services (e.g., consulting or administrative support), which may incur fees payable directly to us under a separate agreement.


5. Customer Data and Privacy

We comply with the EU General Data Protection Regulation (GDPR). Any personal information you provide is processed lawfully, transparently, and only for the purpose of providing our services.

For more information, see our Privacy Policy.


6. Disclaimers and Limitation of Liability

Fizz Heaven provides comparison information for guidance purposes only. We do not offer legal, financial, or insurance advice. The final selection and purchase of any insurance product is your sole responsibility.

To the fullest extent permitted by applicable law, we disclaim all liability for:

  • Inaccurate or outdated insurance data presented by third parties.

  • Any decisions made based on information on this website.

  • Any loss or damage resulting from use of our service.


7. User Responsibilities

By using our services, you agree:

  • To provide accurate, complete, and honest information.

  • Not to use our services for unlawful or fraudulent activities.

  • To comply with all applicable laws and regulations, including consumer protection laws in your jurisdiction.


8. Jurisdiction and Applicable Law

These Terms shall be governed by and construed in accordance with European Union law and the laws of the country in which you reside, provided that your country is an EU Member State.

Disputes arising from the use of our service will be subject to the non-exclusive jurisdiction of the courts in your country of residence within the EU.

You may also access EU-wide dispute resolution services such as the Online Dispute Resolution (ODR) platform provided by the European Commission:
👉 https://ec.europa.eu/consumers/odr/


9. Amendments

We reserve the right to amend these Terms at any time. Any updates will be posted on this page and are effective immediately upon publication. Continued use of our services constitutes acceptance of the revised Terms.


10. Contact Us

If you have any questions or concerns, please contact:

Fizz Heaven
Email: [legal@fizzheaven.com]
Website: https://fizzheaven.com

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Privacy & Cookie policy
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Fizz Heaven is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information through our website and services.

1. Who We Are

Fizz Heaven is an independent service provider that helps individuals and businesses find the most suitable insurance offers by comparing quotes from multiple trusted European insurance companies. These include but are not limited to: Fizz Heaven does not directly sell insurance or act as a licensed insurance broker.

2. What Personal Information We Collect

When you contact us or request a quote through our website, we may collect the following types of personal information:
    • Name, email address, and phone number
    • Type of insurance requested (health, life, car, etc.)
    • Demographic information (such as age or location)
    • Basic details related to insurance needs (e.g., vehicle model for car insurance, health status for life insurance)
We collect this information to match your profile with relevant offers.

3. How We Use Your Information

We use the personal data you provide in the following ways:
    • To review your request and search for suitable insurance offers
    • To share your request securely with selected insurers for pricing and quote purposes
    • To contact you with your customized list of offers
    • To send service-related communications
    • To issue invoices for any private services you request directly from us (not related to insurance)

4. How Payments Are Handled

Fizz Heaven does not collect or process payments for insurance policies. If you choose to purchase insurance, the payment is processed directly with the insurance provider you select. You will receive the official payment link and instructions from that insurer. For additional private services offered by Fizz Heaven (such as travel concierge or consulting), we may issue an invoice directly and handle payment securely via bank transfer or other legal methods.

5. Data Sharing

We only share your information with:
    • Selected insurance providers for the purpose of generating quotes
    • Trusted third parties helping us operate the website or issue invoices (e.g., secure invoicing or CRM tools)
We never sell your data or use it for marketing purposes without your explicit consent.

6. Your Rights

You have the right to:
    • Access or request deletion of your personal data
    • Request correction of incorrect or outdated data
    • Withdraw your consent to data processing at any time
    • Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at [insert contact email].

7. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. After that, we securely delete or anonymize the data.

8. Cookies and Analytics

Our website uses cookies to ensure proper functionality and to help us understand user interactions. You may disable cookies through your browser settings at any time.

9. Changes to This Policy

Fizz Heaven reserves the right to update this policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the website indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: Fizz Heaven Email: [contact@fizzheaven.com] Website: https://fizzheaven.com
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